privacy policy Last updated: May 8, 2023 you welcome in soma bay. By using one of our services (website or application), you agree to the terms of use and privacy We are committed to protecting your privacy. This policy describes our privacy practices, the personal information we collect, and how we use and share it, as well as your choices and rights regarding that information. This Privacy Policy applies to our Services wherever we provide them, and we will comply with local laws with respect to all practices described in this Policy. If there is a conflict between this policy and local law, we will comply with the local law to the extent of the inconsistency. To request the deletion of data or an account, please click on the link, choose the customer support section, submit the request, and based on your desire, the account will be deleted within 3 working days https://asdc.live/support/complaint This Policy applies to all users of Soma Bay including users of our website, https://asdc.live (the “Site”), any of SomaBay mobile applications (“Apps”), and any services we offer through Website or Applications, as well as when you contact us via phone, email, written correspondence, social media, in person, or any other means of communication (collectively, the “Services”) In this Policy, individuals who use our Services are referred to as “Users”. Users requesting or receiving transportation are referred to as “Passengers” and individuals providing transportation to passengers are referred to as “Drivers”. Capitalized terms not defined in this Policy have the meaning given to them in the Terms of Use. If you agree to the Terms of Use, you consent to us handling your information in the manner described in this policy. What information do we collect? We collect three categories of information about you: information you provide, information we collect automatically, and information we obtain from other sources. We do not collect or process information about your racial or ethnic origin, political opinions, membership of any political association, religious or philosophical beliefs, trade union membership, genetic data, biometric data or data relating to the sexual life of any person. information you provide Registration and profile information, such as name, phone number, email, country, city, preferred language, and profile picture. Where permitted or required by law, we may collect emergency contact numbers. Driver information, which may include driver's license data and status, information about the vehicle (make, model, year of manufacture, color, registration certificate data, license plate, vehicle inspection report, and photo of the vehicle), identification document data (including driver's license, passport travel, country identification numbers), proof of identity, proof of residence, physical address, date of birth, tax identification number, related insurance, right to work, driving record, payment or banking information, and such other documents as may be required as applicable by regulations. Where permitted or required by law, we may perform an identity check and/or background check. This may require the collection and processing of such information as your photo, identity document data, social security number and criminal record. This information may be processed by sellers on our behalf. User Generated Content that you choose to upload through the Services, such as comments, ratings, and reviews of other users. Information in communications you send to us, which may include chat messages, emails and recordings of phone calls you make to us. Information we collect automatically Location information. We collect Users location data to enable trips, user support, for safety and fraud detection purposes, and to fulfill legal requirements. We collect location information (including GPS coordinates and WiFi data) based on your app settings, device permissions, and whether you use the app as a passenger or driver (if applicable): - Riders: We collect the precise location of your device when the app is running in the foreground (the app is open and on screen) and when the app is running in the background (the app is open but not on screen) from the time you request a ride until you finish. Passengers can use the App without enabling it to collect precise location data from their mobile device by directly entering their pick-up and drop-off address or coordinates into the App. This may affect the availability of application features. - Drivers: We collect the exact location of your device when the app is running in the foreground (the app is open and on the screen) and when the app is running in the background (the app is open but not on the screen) in driver mode. We may also collect your precise location for a limited time after you exit driver mode in order to detect and investigate riding incidents. Practical information. We collect transactional information related to the use of our Services, including the type of services ordered or provided, order details, payment transaction information, date and time the service was provided, amount charged, route and distance traveled, and method of payment. Usage information. We collect data about your use of our Services. This may include data such as dates and times of access, app features or pages viewed, app or website crashes and other system activities. We may also collect and use data about third-party websites you visited or services you used prior to interacting with our Services for marketing purposes. Communication information. We enable users to communicate with each other and with us through the application. To facilitate this service, we receive data about the time and date of communications and content. We may also use this data for user support, for safety and security purposes, to resolve disputes between users, and to improve